Clatterans Reviews

I bought 4 water filters, CL-RF27. 2 were used within a few months and worked for a reasonable life time. I replaced s spent filter with the 3rd one and it failed immediately upon installation. By failed I mean it would not allow water to pass through it. I could not use the water or make ice in my refrigerator. I installed the 4th one. It worked for a month and then failed meaning it would not allow water to pass through the refrigerator. The filter light showed that the filter was still good. The company just told me they only allow a 1 year warranty it send back in 30 days after purchase. Evidently these filters fall apart just sitting on a shelf. Clattran has no interest in customer service.

I have ordered water and air filters for my Whirlpool refrigerator 3 times now and all were excellent. You have to drain 3 to 4 gallons of water with each replacement, but that's with any brand replacement. One filter had a crack at top nozzle area, Clatterans sent me a new one right away. I've had good luck with Clatterans so far and will continue to order from them, their filters work and are reasonably priced compared to Whirlpool filters which are totally outrageous. I don't have a negative thing to say about Clatterans so far and I hope it stays that way. I refuse to pay Whirlpool prices...it's only a water filter not a brick of gold!

I bought a 3 pack of Clatterans water filters for my Whirlpool refrigerator so I would have one on hand every 6 months when it was time to change. One of the filters would not lock into the refrigerator properly. I asked for a refund or replacement. The response was that my item was past the 1-year warranty and past the 30 days for a free return. I'm shopping elsewhere.

I bought a 3 pack of water filters for my Whirlpool refrigerator. The first one seemed ok. For the second one, the water tasted like chlorine, and after a couple of weeks, took it out and tried to install the third one. It didn’t seat right and made a loud noise when I tried to dispense water. So 2 out of three were bad. I asked for a refund but they said it was out of warranty. We contacted a different office but they were not helpful. They were not from the U. S. If I could have given 0 stars I would have.

Fraud FRAUD and FRAUD!!!
I never placed an order, but some how I got on a subscription, I can't get my money back. They keep saying they have refunded my account, but it never shows. Paypal won't help because it's an unauthorized charge. BEWARE!!! Don't give them your name or email. They managed to charge my paypal.

Re charge on auto send. I cancelled it 6mos months ago and they keep charging me. Very disgusted with them.

Ordered water filters in early April 2021. They charged but never arrived. Called them. They only repeated the same 3 lines over and over about tracking information being made available via email, which also never happened, and their site didn't recognize my account nor order. After altering to their scam here, they shipped me my order and it arrived in early May 2021. So I edited this entry and bumped them up from 1 star to 2.

I supposedly ordered something from this business at 4 in the morning yesterday. I was charged 49.49. I did not order anything and now PayPal will not refund my money.

I ordered two water filters for my refrigerator mid January last year. I live in San Diego for the winter months only and went to install my second water filter and it leaked. One of the o-rings was compromised so I reached out to the company. They said your one year warranty has expired so we can't help. I would suggest staying away from this vendor. Its a product defect so why wouldn't they send me another one?? Because they don't care!

I ordered some filters for my mom from this place, I got them but we're not the right ones , sent them back N have only heard back once from them , I just see on my CC where they charged me again N for what